Panasonic programming problems
- If you're trying to program your phone system from a digital phone, and the display shows "another use," it means that someone else is already
programming from a phone, or that a PC is connected for programming. Programming can only
be done from one phone at a time, or a PC, but not a phone and a PC simultaneously.
- The digital system installation manuals say that the maximum cable length
for connecting a printer to the control unit is 2m (6.5 feet). If you are connecting a PC
for programming or call detail recording, you should be able to go 50 feet or more.
- When using a KX-T7335 to program a KX-TA1232, the left and right arrow
keys on the template cover the Intercom and Message buttons and DO NOT WORK as arrow keys during programming. In the front of the TA1232 Programming Guide (page 9) it mentions that the left and right arrow keys should be the FWD/DND and CONF buttons. The 7335 does not have those
buttons pre-assigned, so in order to use the arrow keys during programming, you have to set two of the CO buttons to FWD/DND and
CONF. For the left arrow, use Code 70 (CONF) and for the right arrow, use
Code 4 (FWD/DND). Ignore the left/right arrow keys on the template. Thanks
to Dick Snow for this valuable tip.
- We get calls from people who have trouble programming their phone system control units
("KSUs") and voice processing systems from a PC, but we've never found the
trouble to be caused by a bad Panasonic product, and it's almost never the fault of bad
software.
-
Many
people don't realize they need a null modem adapter
or AbleComm's special
ProCable for
programming a voice processor. You
need it (unless you want to make up your own null modem cable -- an activity best reserved
for extreme geeks and masochists).
- Most trouble turns out to be a bad or weird cable, or a bad or weird null modem
adapter. Sometimes people will try two PCs, half a dozen cables and three or four null
modems -- things that they'll SWEAR are perfect, but just don't work.
- Some cables that work fine with laptops don't work with desktops, and vice-versa.
- Some cables that work fine with Voice Processing Systems, don't work with phone
systems, but we've never seen the opposite problem.
- We can tell you this much: AbleComm's special
ProCable
has never failed; and Radio Shack's own serial cable and their null modem
adapter will work most of the time.
- You may have trouble if you use a 25-pin to 9-pin adapter, but a factory-made cable
with 9 pins on one end and 25 on the other should be OK. The KX-TD308 control unit
and the KX-TVS50, 80 and 90 have
9-pin connectors.
