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Panasonic KX-TDE100 hybrid IP PBX control unit.
Maximum capacity: 96 ports.
Five available card slots.
Typical configuration: 16 lines and 48 phones phones.
Works with up to 128 DECT multi-cell wireless phones.
Product Description
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The Panasonic KX-TDE100 is the second largest in the Panasonic KX-TDA/KX-TDE converged IP-PBX (Internet Protocol Private Branch Exchange) phone system series. It combines both VoIP and traditional telephone communications, provides flexible phone options, easy integration with other systems, and remote support capability.
The KX-TDE100 has a maximum capacity of 128 phones, which may include many different types based on need and budget. In addition, a large business or institution with up to 16 locations can use several KX-TDE systems with one voice mail system, and phones at different locations can have a unified numbering plan for easy interoffice communications. Locations can be networked together using advanced IP technology, ISDN or T1 services.
For companies that have not yet completely transitioned to internet-based calling and still desire landline connection, the KX-TDE100 provides the best of both worlds.
The system has been designed with backward compatibility, which means it can work with existing wiring and Panasonic phones to minimize the expense and disruption of an upgrade.
A KX-TDE100 can be configured as a “pure IP system,” as a traditional phone system, or both, allowing you to deploy various communications solutions when you choose.
Several feature-rich proprietary phones are available, with Bluetooth® compatibility using the optional KX-T307 module. They also feature illuminated displays, full-duplex handsfree speakerphone, two Ethernet ports and Power over Ethernet (PoE) capabilities.
Several DECT 6.0 cordless phones are also available, which can use multiple “cell site” transceivers to increase coverage area and the number of phones that can be used at one time. There’s even a ruggedized, shock-resistant model which features dust and splash protection and stands up to drops and spills.
Modular design lets you expand quickly and seamlessly with the use of “expansion shelves” — up to a maximum of 640 lines and more than 1,000 phones — for even the largest applications.
The KX-TDE100 lets you custom-design a networking solution that best complements your organization’s communications needs — no matter how mobile or decentralized. Employees can telecommute, calls to the home office can be forwarded to a salesperson’s mobile phone, and satellite offices can be brought under a single, easily managed network.
Communication Assistant Productivity Application Suite
Communication bottlenecks can seriously affect customer service, damage client relationships and lower productivity. You can harness the power of your KX-TDE system with Panasonic’s Communication Assistant. This highly-intuitive application suite provides the following key features: • Enhanced Voice Messaging (VMA) • Instant Messaging (Chat) and Presence Capabilities • Microsoft® Outlook®, CRM (TAPI) and Third Party Database (LDAP) Contact Integration • Softphone
In addition, you can access presence information on other Panasonic PBXs and initiate chat or make and transfer calls across the network (server version required).
Communication Assistant productivity software offers an affordable, flexible and reliable solution to help your business lower costs, increase revenue, improve customer satisfaction and increase employee productivity.
Voicemail Assistant: Flexible and Easy-to-Use
You can access any voicemail messages you have and in the order that you prefer to retrieve them – with a computer having network access and Panasonic’s powerful Voicemail Assistant. Additionally, companies using the optional KX-TVA Voice Messaging Solution can use Communication Assistant to visually manage voice mails with Voice Mail Assistant.
This allows you to: • See voicemail Messages • Manage messages (play/pause, skip, forward, rewind, delete, adjust playback speed etc.) • Seamlessly share messages across all your networked PBXs or export to a PC • Change and administer voice mailbox options • Transfer a message as an email attachment using Outlook • Call back the person who left a message
Achieve Efficient, Cost Effective Call Center Management with the TDE system’s built-in call center functions.
The system can organize and distribute calls according to purpose and priority, making your call center more efficient while maximizing customer service. Calls can be queued while your team is busy with other calls, and music or prerecorded promotional messages can be played for waiting callers to help reduce lost calls and missed business opportunities. You can also assign an additional backup destination for calls that are not answered within a specific period of time. Preferred customers and VIPs can even have their calls priority routed to specific staff members, allowing you to provide special attention to special clients.
KX-NCV200 ACD Reports Server
The KX-NCV200 bolsters the TDE’s call center functions with monitoring and performance reports, call information history, and agent log-in. It’s easy to optimize call center management with the NCV200’s readable and comprehensive performance reports, which can be reproduced in emails or color graphs.
The Panasonic KX-TDE100 is the second largest in the Panasonic KX-TDA/KX-TDE converged IP-PBX (Internet Protocol Private Branch Exchange) phone system series. It combines both VoIP and traditional telephone communications, provides flexible phone options, easy integration with other systems, and remote support capability.
The KX-TDE100 has a maximum capacity of 128 phones, which may include many different types based on need and budget. In addition, a large business or institution with up to 16 locations can use several KX-TDE systems with one voice mail system, and phones at different locations can have a unified numbering plan for easy interoffice communications. Locations can be networked together using advanced IP technology, ISDN or T1 services.
For companies that have not yet completely transitioned to internet-based calling and still desire landline connection, the KX-TDE100 provides the best of both worlds.
The system has been designed with backward compatibility, which means it can work with existing wiring and Panasonic phones to minimize the expense and disruption of an upgrade.
A KX-TDE100 can be configured as a “pure IP system,” as a traditional phone system, or both, allowing you to deploy various communications solutions when you choose.
Several feature-rich proprietary phones are available, with Bluetooth® compatibility using the optional KX-T307 module. They also feature illuminated displays, full-duplex handsfree speakerphone, two Ethernet ports and Power over Ethernet (PoE) capabilities.
Several DECT 6.0 cordless phones are also available, which can use multiple “cell site” transceivers to increase coverage area and the number of phones that can be used at one time. There’s even a ruggedized, shock-resistant model which features dust and splash protection and stands up to drops and spills.
Modular design lets you expand quickly and seamlessly with the use of “expansion shelves” — up to a maximum of 640 lines and more than 1,000 phones — for even the largest applications.
The KX-TDE100 lets you custom-design a networking solution that best complements your organization’s communications needs — no matter how mobile or decentralized. Employees can telecommute, calls to the home office can be forwarded to a salesperson’s mobile phone, and satellite offices can be brought under a single, easily managed network.
Communication Assistant Productivity Application Suite
Communication bottlenecks can seriously affect customer service, damage client relationships and lower productivity. You can harness the power of your KX-TDE system with Panasonic’s Communication Assistant. This highly-intuitive application suite provides the following key features: • Enhanced Voice Messaging (VMA) • Instant Messaging (Chat) and Presence Capabilities • Microsoft® Outlook®, CRM (TAPI) and Third Party Database (LDAP) Contact Integration • Softphone
In addition, you can access presence information on other Panasonic PBXs and initiate chat or make and transfer calls across the network (server version required).
Communication Assistant productivity software offers an affordable, flexible and reliable solution to help your business lower costs, increase revenue, improve customer satisfaction and increase employee productivity.
Voicemail Assistant: Flexible and Easy-to-Use
You can access any voicemail messages you have and in the order that you prefer to retrieve them – with a computer having network access and Panasonic’s powerful Voicemail Assistant. Additionally, companies using the optional KX-TVA Voice Messaging Solution can use Communication Assistant to visually manage voice mails with Voice Mail Assistant.
This allows you to: • See voicemail Messages • Manage messages (play/pause, skip, forward, rewind, delete, adjust playback speed etc.) • Seamlessly share messages across all your networked PBXs or export to a PC • Change and administer voice mailbox options • Transfer a message as an email attachment using Outlook • Call back the person who left a message
Achieve Efficient, Cost Effective Call Center Management with the TDE system’s built-in call center functions.
The system can organize and distribute calls according to purpose and priority, making your call center more efficient while maximizing customer service. Calls can be queued while your team is busy with other calls, and music or prerecorded promotional messages can be played for waiting callers to help reduce lost calls and missed business opportunities. You can also assign an additional backup destination for calls that are not answered within a specific period of time. Preferred customers and VIPs can even have their calls priority routed to specific staff members, allowing you to provide special attention to special clients.
KX-NCV200 ACD Reports Server
The KX-NCV200 bolsters the TDE’s call center functions with monitoring and performance reports, call information history, and agent log-in. It’s easy to optimize call center management with the NCV200’s readable and comprehensive performance reports, which can be reproduced in emails or color graphs.
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