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NEC voicemail & auto-attendant

NEC voicemail & auto-attendant



With NEC IntraMail, you'll get voicemail, automated attendant and a host of other useful features. It's an extremely sophisticated miniaturized device that fits inside your NEC DS or DSX system cabinet.

NEC IntraMail is notable for superb voice quality, easy installation, ease of operation, fast switching and an unusually high level of integration with your phone system.

The main differences anong the IntraMail systems are recording time and the number of ports.

  • It's extremely unlikely that you will run out of recording time -- unless people refuse to delete ancient messages, or record LOTS of conversations.
  • The number of ports is more important. Each port can handle one conversation -- which can be someone calling from the outrside, or someone inside checking messages, leaving a message or programming the IntraMail system froma phone.
  • If you want the system to provid e automated attendant service as well as voicemail, you probably will need more ports than if it provides voice mail only.
  • If you want the system to answer every incoming call, you will need more ports than if most calls are answered by human beings and the IntraMail system provides backup.
  • You will probably use your IntraMail much more than you think you will.
  • No one ever regretted buying a voicemail system that they initially thought had too much capacity, but many have quickly come to regret buying one that was too small.
  • IntraMail Pro doubles the storage and provides email notification of voicemail.

    • Installation takes just a few seconds and connection with the phone system is automatic. There's no need for hours of keyboard pounding; and just one PC program and just one PC cable can handle programming of the phone system and voicemail. You can even set it up without ever touching a computer!
    Recordings are held on a flash memory card -- like the ones used in a digital camera. There's no hard drive to make noise or wear out, and message retrieval is instantaneous!

    IntraMail's "full integration" means that it fits inside a DS or DSX control unit, does not take ports away from phone use, dows not require space on a wall or in an equipment rack, and does not require a separate power supply.

    Also, IntraMail will show you the number of messages in your mail box as soon as you enter your mailbox, and will flash a message waiting lamp on your phone when you have a new message.

    In addition, full integration allows IntraMail to supply interactive voice prompts to phone system users. For example, when someone dials an intercom number that's not in use, she will hear a voice announcement that says, “The number you have dialed is not in service.”

    One of the most useful aspects of this full integration is the interactive “soft” keys on display telephones which let you manage your voice mail without having to remember dialing codes. For example, to exit your mailbox after you’ve listened to your messages, simply press the softkey that says “EXIT”.

    IntraMail’s automated attendant saves you and your callers time and money. Incoming calls are answered quickly with greeting messages that can change depending upon the time-of-day and/or day-of-the-week, and the line the call came in on. Greeting messages can be tailored to provide callers with dialing instructions such as “Dial 1 for sales, 2 for service or stay on the line to speak with an attendant.”

    Busy offices will benefit from features like Caller ID with Return Call. Since the Caller ID number is associated with the voice mail message (if Caller ID is supplied by your local telephone company), it makes returning calls to people who have left messages in your voice mail mailbox that much easier.

    Fax detection can save you even more money. Now there’s no necessity for a separate line for your fax machine. IntraMail can listen for a fax tone on an incoming call, and if it hears a fax tone it will automatically transfer the call to the jack where your fax machine is connected.

    If you’ve ever had calls during which you can’t take notes fast enough, or had the necessity to record important information so it can be reviewed later, IntraMail's Conversation Record feature lets you record a conversation into your mailbox, review that conversation later and forward it to another person.


    NOTE: different models are used with DS and DSX systems. Be sure to order the right one.