NEC phone system features

(Larger feature list is lower down on this page. Some newer features may not be on this list. Some features may not be avaialable on all systems.)


 

With a Hotline button, you can speak to frequently called co-workers, transfer a call, and even see at a glance if someone is on another call. If you must leave your desk, use your Alphanumeric Display to find out who called while you were out. When you must get through to an associate right away, you can speak even if she is on another call.
Calling a
Co-Worker

You can Answer Outside Calls that ring your phone or flash your line/loop keys. Your Ring Group sets the way calls ring your phone, and they can ring differently during the day, at night or on weekends and holidays. Caller ID can identify your caller before you even answer a call. While you're on a call, use Reverse Voice Over to talk privately to a co-worker without putting your call on Hold.

Place Outside Calls by pressing your line/loop keys, dialing simple codes or just lifting the handset. To control costs, your system may have you enter Account Codes before your call goes through. Once your call goes through, the Call Timer shows how long you're on the phone.

Outside
Calls

Use Hold to have your call wait at your phone, or Park it in orbit for a co-worker. Don't know where a co-worker is? Use Meet Me Paging Transfer so they can pick it up where ever they are. You can also have the call automatically come back when your co-worker is done.

When you leave your desk, forward your calls to someone else, to your IntraMail voice mailbox or Off-Premise to your cell phone or home. Your system may also have Fixed Call Forwarding that reroutes your calls automatically when they're not picked up.

Handling and
Rerouting
Your Calls

Don't just hang up when your call can't get through to a co-worker! Use Call Waiting to wait without hanging up. Send your co-worker Off Hook Signals to let them know you're waiting. If you don't have time to wait, leave a Callback request that automatically alerts you when they become free. There's no need to keep redialing your outside call if it's busy or unanswered use Repeat Redial to have the system retry it automatically.

In a hurry? Think about leaving your co-worker a Message Waiting, or use  voice mail to record a voice message for them. You can also use your voice mailbox to record your own conversations.

With Voice Over, talk to a busy user while he keeps talking to his initial caller. Also, while you're busy, your phone's illuminated buttons show when there is another call waiting. You may even hear an off-hook voice announcement from your co-worker.

When Your
Call Can't
Go Through

Store numbers you call often and easily dial them with just a few button taps. To quickly retry the number you just dialed, try Last Number Redial. Use Memo Dial to jot a number down in your phone's memory instead of writing it down. With Directory Dialing, select a co-worker or outside call from a list of names, rather than dialing the number manually.
Placing
Calls
Quickly

If you and your co-worker's handle each other's calls, set up a UCD or Department Calling group. Someone calling your group's number goes through to anyone who's available. To answer a call already ringing a co-worker's phone, use Group Call Pickup, Directed Call Pickup or a Call Coverage key. When you're on a call and you want the others in your area to listen in on the conversation, activate Group Listen.
When You
Work in
Groups

Conference allows you to quickly set up a telephone meeting. Have others join your outside call just by pressing a line key. Use Meet Me Conference to set up a meeting which lets others join if they choose. Also, you can use Meet Me Paging to set up a meeting on a page zone.
Have a Telephone Meeting

Your telephone provides you with options that can dramatically streamline the way you handle calls. For example, you can program One-Touch Keys for one-button access to co-workers, outside calls, Abbreviated Dialing and certain features. Or record any dialing steps in a one-touch "macro" key with One-Touch Serial Operation.

Want to automate Callback, Message Waiting or other features? Just assign these functions to available Programmable Function Keys. Need one-button Transfer and calling for a co-worker? Program Hotline on another function key.

Streamlining Your Telephone's Operation

Set up Automatic Route Selection (ARS) to choose the most cost-effective service for outgoing calls. Or, you can use Toll Restriction to block those expensive, unnecessary long distance calls. If you have different companies using the same system, use Tenant Service to give each company their own set of lines and phones.

To monitor traffic patterns, have Station Message Detail Recording or Traffic Management Reports print a record of your system's calls. Control the power and flexibility of system extensions through Class of Service. Some sites have unique numbering considerations like matching phone numbers to room numbers in a school. If yours does, you'll appreciate Flexible System Numbering.

Managing
the System

The digital IntraMail system provides Voice MailAutomated Attendant with single digit dialing, Call Screening, Call Recording, Voice Prompt messages, and MUCH more. Message Center Keys allow two people sharing the same phone to have their own message waiting key (button). Each person can see if there are new messages to play.

Use analog single-line telephones to save money in less important locations, and to connect fax machines, modems, credit card terminals, etc.

Connect analog or digital sound sources for Music or Message on Hold to entertain and inform people who are waiting.

Other
Powerful System
Options

 
SYSTEM FEATURES

Account Codes
Alternate Attendant
Attendant Call Queuing
Attendant Position
Automatic Ring Down
Battery Backed-up Memory
Caller ID (with logging)
Delayed Ringing
Dial Number Preview
Dial Tone Detection
Direct Inward Line (DIL)
Door Intercom
Extended Ringing
Extension Hunting
   (UCD, Circular and Terminal)
External Alerting Devices
Flexible Numbering Plan
Group Ring
ISO 9002 Approved Manufacture
Modem Cut-Through
1
Music On Hold
Names for Extensions and Trunks
Night Service / Night Ring /
.Night Answer
Non Blocking Architecture
Off-Premise Extension
PBX / Centrex Compatibility
Ring Groups
Single Line Telephones / 2-OPX Modules
Special Services and OCC Compatibility
Station Message Detail Recording
Station Overflow
System Diagnostics
System Identification
System Programming Password Protection
System Timers
Time and Date
Toll Restriction
Trunk Groups / Rotaries
Universal Night Answer
Voice Mail Compatibility
Year 2000 Compliance

PHONE FEATURES

Alphanumeric Display
Automatic Answer
Automatic Handsfree
Background Music
Barge In (Intrusion)
Call Coverage Keys
Call Forwarding
Call Forwarding Cancel
Call Timer
Call Waiting / Camp-On
Callback
Central Office Calls, Answering
Central Office Calls, Placing
Centrex Compatible Feature Keys
Class of Service
Conference
Direct Station Selection (DSS)
Direct Station Selection
...(DSS) Console
Direct Trunk Access
Directed Call Pickup
Directory Dialing (Company,
...Personal and Extension)
Distinctive Ringing, Enhanced
Do Not Disturb
Flash
Forced Trunk Disconnect
Group Call Pickup
Group Listen
Handsfree, Handsfree Answerback
...and Monitor
Headset Compatibility
Hold (with Recall Display)
Hotline
Intercept of Calls
Intercom
Key Ring
Last Number Redial
Line Keys
Loop Keys
Meet-Me Conference
Message Waiting
Microphone Mute
Off-Hook Signaling
One-Touch Keys
Paging
Park (with Recall Display)
Prime Line Preference
Privacy and Privacy Release
Private Line
Programmable Function Keys
Pulse to Tone Conversion
Release Key
Removing Trunks and Extensions
...From Service
Reverse Voice Over
Ringdown Extension
Ringing Line Preference
Save Number Dialed
Selectable Display Messaging
Silent Monitor
Soft Keys
Speed Dial
Split (Alternate)
Tandem Trunking / Unsupervised
...Conference
Transfer (with Recall Display)
Transfer, Handsfree
Trunk Group Routing
Trunk (Line) Queuing
User Programmable Features
Voice Over
Volume and Contrast Controls

VOICEMAIL FEATURES

Announcement Mailboxes
Answer Tables
Answering Machine Emulation
Answering Schedule Override
Auto Attendant Do Not Disturb
Auto Erase or Save
Auto Time Stamp
Automated Attendant
Automated Attendant Transfer
Automatic Routing for Rotary Dial Callers
Call Forward to a Mailbox
Call Routing Mailboxes
Caller ID
Caller ID with Return Call
Centrex Transfer
Conversation Record
Dial Action Tables
Extension Hunting to Voice Mail
External Transfer
Fax Detection
Flexible Answering Schedules
Flexible Call Routing
Flexible Mailbox Numbering Plan
Forced Unscreened Transfer
Guest Mailboxes
Instruction Menu
Mailbox Greeting
Mailbox Name
Mailbox Security Code Delete
Make Call
Master Mailboxes
Message Count Display
Message Forward
Message Length Control
Message Listen Mode
Message Playback Direction
Message Reply
Message Retention Interval
Message Retention Guard Time
Message Storage Limit
Message Waiting Lamp
Multiple Company Greetings
Next Call Routing Mailboxes
Quick Message
Record and Send a Message
Recorded Help Messages
Remote Programming
Remote Greetings
Remote Log On
Screened Transfer
Security Code
Single Digit Dialing
Subscriber Mailboxes
System Administrator Mailbox
System Re-initialization
Time and Date
Time and Date Stamp
Time and Date Stamp with Caller ID
Transfer to a Mailbox
Transfer to a UCD Group
Undefined Routing
Unscreened Transfer
Voice Mail Overflow
Voice Prompting Messages
Volume Control

1 DS1000 Only

Some features may be optional, not applicable to all systems, or require additional equipment. Some federal and state laws require notification, such as a beep or require consent from all parties, prior to recording a telephone conversation. This information is subject to change.